

FAQ

Q. Can I speak with Justin Bieber on the line?
A. Yes, you have the opportunity to speak with Justin when he, or other celebrities will join the chat.
Q. May I have a personal phone number of Justin Bieber or Selena Gomez? I will pay!
A.We are not sellng, distribute or sharing any personal information about artists.The company "Big Sta Line" for this case created a multi-channel telephone line, where fans are able to leave a voice message for celebrities, talk in chat rooms and so on.We should respect personal lives of celebrities!
Q.How do I know when celebrities call on the line?
A.Before Event, we usually inform our members by SMS messages or additional advertisement on the main page of the site.But celebrities can call on the line more often than in a specific event days! You can always ask your idol when he / she calls on the line, by sending a tweet or direct message,if you have this opportunity.
Q.How many FREE chat-rooms on the line?
A.There are: 3 Free chat rooms (up to 5-7 people in one room). But there is no option of "transition" between chats.Only for members it is available unlimited chating with the "transition" between chat-rooms.When all chat-rooms will be Full, the system will give you 2 options: call back or wait till one of the parties live the room.
Q.What is the priority and how it works?
A.Priority helps for the system to determine your membership status. For example if you are not a member or subscriber then you have (priority 10). If you are a subscriber then you have a (priority 70 ). It helps us to give first priority of calls to our members when two people with different priorities call same time. Call from members would go through first.The first priority is for the members, and the second for free users.
Q.Can I use my nickname ,so my friends could know when I connect to the chat?
A.Yes, this option is available to our members.
Q.Why, sometimes, the system disable my microphone?
A.This happens when chatting over 50-500 people at one time in the same room. In this case your microphone controls leading of the chat and turns on / off your microphone by random from all participants. This usually happens at the events.



